Terms & Conditions
These terms govern your use of fouroakspet.shop, operated by FOUR OAKS PET SUPPLIES LIMITED.
Last updated: 1 July 2026
About us
fouroakspet.shop is operated by FOUR OAKS PET SUPPLIES LIMITED, registered in England and Wales under company number 04489794, registered address 15 Prospect Street, Bridlington, East Yorkshire, YO15 2AE. We sell ordinary, low-risk pet supplies such as walk packs, home mats, wash towels, toys and storage.
Products and information
We describe each product with its sizes, materials and a care note. Colours may vary slightly between screens and batches. Product guidance on this site is general information about ordinary pet supplies and is not training, veterinary or medical advice.
Orders and pricing
Prices are shown in USD and include applicable taxes where relevant. Online checkout is not currently enabled on this website, so no payment is collected here. A payment provider is pending. To arrange an order you can contact us by email or phone, and any order is confirmed only once we accept it in writing.
Availability
We aim to keep stock information accurate but cannot guarantee that every item is always available. If an item is unavailable after you enquire, we will let you know and offer an alternative or confirm no order is placed.
Your responsibilities
- Provide accurate contact and delivery information when arranging an order.
- Use products as intended for ordinary pet care in the home and on walks.
- Check sizes and materials before ordering, using the details on each product page.
Consumer rights
Nothing in these terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015. See our returns policy and refund policy for how to return items and request refunds.
Liability
We do not exclude or limit liability where it would be unlawful to do so. Subject to that, we are not liable for losses that are not reasonably foreseeable or that arise from misuse of a product outside its described purpose.
Changes
We may update these terms from time to time. The version published on this page applies to your current use of the site.
Contact
Email support@fouroakspet.shop or call +44 7844897651 with any questions about these terms.