Privacy Policy

This policy explains how FOUR OAKS PET SUPPLIES LIMITED handles personal data collected through fouroakspet.shop.

Last updated: 1 July 2026

Who we are

FOUR OAKS PET SUPPLIES LIMITED(“we”, “us”) is a company registered in England and Wales, company number 04489794, with a registered address at 15 Prospect Street, Bridlington, East Yorkshire, YO15 2AE. We are the data controller for personal data collected through this website. You can reach us at support@fouroakspet.shop.

What data we collect

• Contact details you send us, such as your name, email address and message content.
• Order and enquiry details you provide when asking about a product or placing an order by email or phone.
• Basic technical information such as your browser type and pages viewed, used to keep the site working and secure.

We do not collect card or payment details on this website. Online checkout is not enabled and no payment is processed here.

How we use your data

• To respond to your enquiries and provide customer support.
• To process and fulfil orders you arrange with us by email or phone.
• To keep records required for tax, accounting and consumer protection purposes.

Legal bases

We rely on your consent when you contact us, on the performance of a contract when we handle an order, and on our legitimate interests and legal obligations for record keeping and site security.

Sharing your data

We share data only with service providers who help us run the business, such as delivery partners and email providers, and only as needed. We do not sell your personal data.

Retention

We keep personal data only as long as necessary for the purposes above and to meet legal requirements, then delete or anonymise it.

Your rights

Under UK data protection law you can request access to, correction or deletion of your data, object to processing, or ask us to restrict it. To exercise any right, email support@fouroakspet.shop. You can also complain to the UK Information Commissioner’s Office (ICO).

Cookies

We use only the essential cookies needed to run the website. We do not use advertising or cross-site tracking cookies.

Contact

Questions about this policy? Email support@fouroakspet.shop or call +44 7844897651.